Sink or Swim?


rebate adventures
Friday, June 22, 2007, 9:06 pm
Filed under: broadband

Oh My God. Guess what, I got my net connection back. FINALLY.

Now it’s time to bug them for my rebate! They better act fast ’cause they sure did a lot of damage. Anyway, here’s the problem according to the crew that fixed it, “factory defect.” That means it wasn’t really my fault, but their fault!



solved or not?
Friday, June 22, 2007, 6:48 pm
Filed under: Angst and hate, broadband

I can’t wait to go home and try out my connection. Oops, wrong sentence. It should’ve been, I can’t wait to get out of this effin office and ask my mom if SmartBro did fix the problem.

I hope they did.



Broadband problem solved?
Thursday, June 21, 2007, 3:18 pm
Filed under: Angst and hate, broadband

I finally got my schedule for a field visit by being mean to the person I talked to. Sorry, girl. I woulnt have been a monster if you acted on the problem two weeks ago.

I requested, nothing happened.

I demanded, nothing happened.

I demanded even more, now I got the action that I wanted. Yes, I called them again, and this time, I was pissed. I waited for like 45 mins for someone to answer my call, gee, I actually thought they were avoiding my call. I was put on hold alot of times, and I told the girl that I wouldn’t put the phone down until I get my schedule! And finally, I got it.  It’ll be this Friday, but we’ll see.

They better come or else!!!

Next issue, my REBATE REQUEST. Do I have to be a monster(again) to get the service that I deserve?

Til my next adventure with SmartBro…

You’re probably wondering why I hadn’t change my broadband provider, well, here’s the thing, they’ll make you sign a contract which states that if you choose to have your service terminated without reaching a year, or I’n not so sure about this one, two years, you will be forced to pay a termination fee. My God.



Broadband prob. Still
Wednesday, June 20, 2007, 12:09 pm
Filed under: Angst and hate, broadband

Still no word from SmartBro. Hmm.

Patience. Patience. Patience.

Or else!!!

Stupid Service!!!

Suxxx